Privacy

How your details are looked after. Last updated October 2026.

Who we are

Luke Hayes Fitness is run by Luke Hayes, a personal trainer at the Health & Fitness Club, Bedford Lodge Hotel, 11 Bury Road, Newmarket CB8 7BX. If you have any questions about your details, email luke@lukehayesfitness.co.uk or WhatsApp 07795 190599.

What we collect

When you send a message through this website, we collect your name, your email address or phone number, the goals you tick and anything you write. When you start training, Luke asks about your health and any injuries so he can train you safely, and keeps a record of your sessions and progress.

How we use it

Only to reply to you, arrange your sessions and look after you while you train. We never sell your details, and we won’t send you marketing unless you’ve asked us to.

Who else handles it

This website is hosted by Cloudflare. Messages sent through the form pass through a secure server run by our website provider, Kinto Creative, in the EU, and are then emailed to Luke. They don’t use your details for anything else.

If you use the “How far are you?” tool on the contact page, the postcode or town you type is sent to postcodes.io to find it on a map, and that location is sent to the OSRM routing service to work out the drive. Neither is given your name, and we don’t keep what you typed.

How long we keep it

We keep your messages only as long as we need them to reply and arrange your training. Training records are kept somewhere secure and never shared. If you’d like yours deleted, just ask.

Cookies

This website doesn’t use cookies and doesn’t track you.

Your rights

You can ask to see the details we hold about you, ask us to correct them, or ask us to delete them. If you’re unhappy with how we’ve handled your details, you can complain to the Information Commissioner’s Office at ico.org.uk.